Website maintenance services UK wide
A maintenance plan covers the hosting, the updates, the backups and the daily checks that keep a website working. Websites break quietly: a security certificate expires, an update stops the contact form sending, and nobody notices for weeks. We check every site every day so we find it first.
How a website fails
Websites rarely break all at once. They fail in small ways the owner is the last to see, because you never arrive at your own site the way a customer does.
The form stops sending
Everything looks right. The page loads, the button works, and the enquiries simply stop arriving, which reads as a quiet month rather than a fault.
The certificate expires
One morning the browser starts warning every visitor that the site is unsafe. It takes ten minutes to fix and a fortnight to find out about.
It gets slower every month
Images pile up, plugins stack, and the site drifts from fast to tolerable to abandoned, one small decision at a time.
What being looked after feels like
Very little, which is the point. The site stays up, the certificates renew before they expire, the backups are there if you ever need them, and anything that breaks is usually fixed before you would have noticed. Once a month you get a short note saying what was done.
- Somebody is watching it every day.
- You hear about problems from us first.
Tell us what you need and a fixed price comes back the same working day.
What a maintenance plan covers
Maintenance is a specific set of jobs rather than a vague promise to be available. Here is what is included, so you can compare it honestly against anything else you are quoted.
Hosting and the running costs
The hosting, the certificate and the services the site depends on are all covered and kept current, so there is no separate bill to chase or renewal to forget.
Monitoring, every day
Every site is checked daily for uptime, certificate expiry and response time. A problem raises an alert to a phone rather than waiting for somebody to look.
Updates and backups
Dependencies kept current so security holes close rather than sit open, and backups taken so a bad day is an inconvenience rather than a rebuild.
Fixes and small changes
New opening hours, a price change, a photo swap. Small things get done as part of the plan rather than quoted, invoiced and scheduled.
A monthly note
One short message a month saying what was updated, what was fixed and anything worth knowing. No dashboard to log into.
Know what you need already? Tell us in a couple of lines and you get a fixed price against a written scope, the same working day.
One we look after
Countryside Canines
Dog daycare, Swaffham PriorA daycare that takes bookings and card payments through its own site every day. It is the kind of build where a quiet failure costs real money, so it is watched rather than handed over.
What we did
- A live booking and payment system, monitored daily since it launched
- Certificates, uptime and response time checked every day and alerted on
- Fixes made as they are found rather than when they are reported
- Changes made as the business changes, without a new quote each time
A live booking and payment system that has kept running while the business grew around it.
See the full case studiesWhat is included
Hosting and certificates are paid for and kept current, and uptime, certificates and speed are checked every day, with an alert going to a phone the moment anything drops. Dependencies and security updates are kept up to date, and backups are held so the site can be put back exactly as it was. Small content changes are included without a separate quote, fixes land within hours and updates within a day, and once a month you get a short note saying what was done.
How do you know it is working?
Because it is measured rather than assumed. Every site we look after is checked daily and the results are recorded, so the figures below come from the monitoring itself.
A good month on a maintenance plan is one where you do not hear from me at all. That is what you are paying for: not having to think about it.
Ben Criddle, who builds everything Fixr Systems ships
Seen enough? Tell us what you do and where you work, and a fixed price against a written scope comes back the same working day.
What happens next
We start by looking at what you have: where it is hosted, what it runs on, what is out of date and what is already broken. Anything urgent gets fixed before the plan starts, so it begins on a site that already works. From then it is monitored daily, updated as needed, and you get one short note a month.
Maintenance is ongoing rather than a project. Anything already broken gets fixed before the plan starts, then it runs month by month.
The National Cyber Security Centre puts keeping software up to date among the basics every organisation should have in place. NCSC small business guidance
What it costs
Priced per plan, against what your site does and how quickly you want changes made. You get a fixed monthly figure before anything starts.
You get a fixed monthly figure before anything starts, and it does not change unless you ask for more. There is no notice period, so you can stop whenever you like.
What if nothing breaks?
- You can leave whenever you like. We export the project files and hand them over, and you host it yourself or with somebody else.
- Fixes are made within hours and updates within a day, so you know exactly what to expect.
- A quiet month means the watching did its job, which is exactly what the plan buys.
Before you ask
What do website maintenance services UK wide cost?
It is a monthly retainer and the figure depends on what the site is: a brochure site and a booking system taking card payments do not need the same amount of watching. You get the number before you commit, and it covers hosting and the running bills as well as the work.
Is this just hosting with a nicer name?
No. Hosting is one line of it. The rest is somebody checking daily that the site is up, the certificate is current and the forms still send, updating what needs updating, taking backups, and making the small changes you would otherwise sit on for months.
What counts as a small change?
New opening hours, a price update, swapping a photo, adding a paragraph. Anything that takes minutes is part of the plan. A new page or a new feature is quoted separately, and you are told which one it is before any work happens.
Can I cancel?
Yes, whenever you like. We export the project files and hand them over so you can host it yourself or with somebody else. You own the site outright once it is paid for, and the plan is a service rather than a lock.
Do you maintain a site somebody else built?
Usually yes. We look at it first and tell you honestly what state it is in, including if the answer is that it would cost less to rebuild than to keep patching.
What happens if my site goes down at the weekend?
The monitoring runs every day of the week, not just on working days, so an alert reaches a phone whether it is a Tuesday morning or a Sunday night. Anything that has taken the site offline is treated as the first job of that day. You are told what happened and what was done about it rather than finding out from a customer.
Ready when you are.
Written and kept up to date by Ben Criddle, who builds everything Fixr Systems ships.Last reviewed 2 September 2026